The Mayor of Simpleton Wrote:
Got a question that you may or may not be able to answer. My wife got me a case for my new 80gb Ipod for Christmas. It turns out the case is a knockoff of Iskin's Evo3 and a pretty crappy one at that. We were nice and asked for our money back and they said they'd give it back as we'd obviously gotten "a wrong version." (Wrong - it's clearly a bad knockoff and the Iskin site has pointers of how to determine the real deal from good fakes. This isn't even a good fake - the website on the back of the case points to "iskin.ch," a website that doesn't even exist.) Anyway, we let several days go by and no refund. We sent another email, still polite, and give it another couple of days. Yesterday, with no refund given, I tell her that that's it, go to Amazon and do the A-to-Z Guarantee thing and get her money back, and I fired off a pissed off email to tell them that we'd been very nice and gave them the benefit of the doubt, etc., then I went and left a review on the Amazon page that explained that the product they sell is a cheap knockoff of the real thing and pointed out exactly what was wrong about it in comparison to the real thing (which I now own thanks to Apple's incredibly fast shipping.) Well, that sure did it - we got an email that said they'd refunded our money and then shortly after that they sent another email threatening us with legal action if we didn't remove the review from the Amazon page. I think this is laughable - a company selling illegal copies of Iskin cases, complete with the official logos and such, is going to try and sue me because I called them on it in a public forum? But just to make sure, do I have anything to actually worry about? I can't imagine they'd bother spending that much money on little ol' me, but I guess dumber things have happened. But is there really any legal standing for them to sue?
Tell them to shove it. They are commiting fraud. The gall...