You guys for this, or again' it?

I have drafted an email to Subway because those sonsabitches couldn't make me a Classic Tuna last Saturday night!

Nah, places run outta stuff.

The one out here had a girl working there a few weeks back who was sooo, ... unhygenic... as to cause my wife to first lose her appetite entirely, and then to secondly pick up my cell phone and call the 1-800 number to report her.

Teeth, such as they were, were grey, not white, and at all manner of cock-eyed angle. I don't mean off-white - I mean the color of Obner in the middle of each tooth, and then darker in the cracks. She also was fairly hard of hearing, so she made you repeat every single thing you said at least once, somtimes twice. And after the first 2 or 3 things you had to repeat, you start talking REALLY LOUD, and it stilllll doesn't help, so you just dread waiting for the next thing you'll have to yell twice, which you do. And she wasn't even nice! Like, "Could you repeat that?!?" and then rolls her eyes, as I yell my order over the counter. I kept looking around, like to see if I was being filmed for some sort of skit.

I don't want her fired, I don't wish her ill. But she's got NOOOO business preparing anyone's food, save perhaps in a prison. Put her in the back. It took me 30 minutes to forget enough to actually eat the sandwich. Why didn't we just leave? I honestly don't know, in hindsight. But we haven't been back.

Dear Subway,

I drove to Fredericton last weekend (Saturday March 26) to see a concert at the University of New Brunswick. The concert was over at around 2 AM. I was very hungry afterwards and I knew Subway would be open for sure at this time of night, So I stopped in at your Prospect St. location, because it was on my way home.

I was with 3 friends, and the two staff members working that night looked very unhappy to see us. They moved drudgingly and seemed to be very disconnected from their work. But this is not even the reason I have chosen to take the time to write you. During the drive from the University to Subway, I had decided that I was going to order a Classic Tuna. This has been my favorite Subway sandwich as of late, and I was really looking forward to it (as I said, I was really hungry!).

After waiting what seemed an unusually long time for the 2 staffers to take orders from my 3 friends, they finally got to me. I asked for a Classic Tuna on whole wheat. The fellow behind the counter nodded, and went about making my sandwich. After he cut the bread and put the cheese on, he looked up at me and said "We don't have any tuna."

I thought I misheard him. I said, "What?"

"We don't have any tuna."

I said, "Are you serious?"

He called to the other person working that night, and asked her if there was "any tuna anywhere". She said No.

This struck me as very odd. I have been eating at Subway a long time, and I have never, ever, encountered a situation where they couldn't prepare the sandwich I asked for. It's a Classic Tuna! I have never even heard of this happening to anyone. I looked at my friends. They were confounded, as well.

I asked the fellow if my sub was going to be free because they didn't have the kind I asked for. He looked confused, now. He again called to the other staffer. She said, "No. We don't do that."

So, I had to decide what to get instead of The Classic Tuna I had been looking forward to. I looked down at the ingredients under the glass. This was odd, too; I have never seen a Subway counter with so many absent ingredient tubs. Usually, it's just a solid display of fresh ingredients. here, the layout was in disarray and there were holes where tubs were missing and I could see right through to the bottom of the counter. The first ingredient that I noticed was gone was Baby Spinach - one of my favorites. I kind of resigned myself at that point that I would have to settle for what they had.

I ordered a turkey breast and ham.

I asked for it toasted.

When I took it out of the bag to eat it, it wasn't toasted.

Am I just so lucky that this has never happened to me before? Or was this a very unusual experience for a Subway patron?

Thank you for your time,

Complaining is the american way of life. Do it.

But i'm Canadian! It goes against the very FIBRE of my being!

But DAMN, I want a free sub....


It's like Elaine on Seinfeld with that sub card....

If a place is gonna have super late night hours, then it is their responsibility to have fresh food available for the consumer....

Maybe 10-15 minutes before closing, it may be understandable to not have everything out and about..Im sure they wanna go home as soon as the place closes..

but thats no excuse....they should have a sotrage room, with at least 2-3 days worth of food available....they were probably just too lazy to go to the freezer and get it for you....

im sure youll get some sort of voucher out of the deal...

btw, just to give this a musical tie-in, the concert was The Constantines and The Weakerthans.

It was very, very good.

Both bands came on stage for an encore and did a rousing cover of a Traveling Wilbury's tune.

it's fast food. Are you seriously that pissed off or surprised? If they were extremely rude or spit in your food or something I could see, but because they had run out of something and forgot to toast yr sandwich? what's the point? It might get you a whopping free sandwich voucher, but is it really worth the effort? places run out of ingredients sometimes.

Send the letter (but I'd leave out the part about asking for a free sub). The kid won't get fired. Subway will send you a bunch of free vouchers or something. I've got a friend who does this shit all the time - as soon as any business pisses her off she writes a letter to the company - and she gets free shit all the time. It's become a hobby to her.

are you fucking serious?

man, get a life.

I have no idea about the principle of the matter, but that is a great letter which should be read by someone besides this board. You should include "we were really stoned, ergo hungry".

Panera Bread is notorious for running out of a many items on their menu hours before a store closes. However, it mostly has to do with the fact that they make all of their goods fresh before and after operating hours.

I do have a life. It's just based on the availability of Classic Tuna subs.

But seriously, it would be different if these two sandwich artists had their heads in the game and had the energy / wherewithall to say something like "I'm sorry, we ran out earlier this evening. It was really busy." I mean, even if it was a lie, and the tub or can of tuna was sitting in the back cooler! But instead, I get a blank stare and a "We don't have any tuna."

I mean, come ON, people! It's our ability to be retail-phony for the sake of corporate appearance that separates us from the ANIMALS.

Same thing happened to me at KFC once, years ago. Slacker staff closing up almost a half hour early. They looked guilty as hell and gave me a coupon for a free meal.

I drove to another KFC and got the free meal the same night.

Precedent, baby. I've been spoiled. By the Colonel, of all people.

they ran out of meatball once when I was there. that said - subway is total ass.

Subway's deal where you get a free sub with 8 stamp is so weak.

You get 8 subs and then you have to buy a drink in order to get the 6" sub with the 8 stamps.

Who just gets a sub and drink? I have to have the chips too.

So by the time you buy the drink and chips it's like 2 bucks you save after buying 8 subs. Bullshit.

do it, they might send you some coupons!

Remember the scene in Summer School, where he writes the letter to Cool Dude Sunglasses and they send him a box of them?

true dat. I once complained to Sony about a cassette tape and they sent me a case of Metal 90s.

Tuna!

I'm writing a letter of compliant to you about the murdered dolphins!

Maybe for free stuff it may be worth complaining, but places run out of stuff all the time... it's not just dependent on the staff to have all the ingredients prepared... maybe they didn't get a full shipment from the foodservice company. They forget stuff for my restaurant all the time. Also, we have a prep cook that makes enough stuff every morning for a day or two. If all of a sudden everyone wants a tuna melt, we run out of tuna and there just isn't any more until the next day when the prep cook makes it.
And about the out-of-it staffers.... working those hours sucks, and I can understand them not really being happy to be there. Especially if you've already been up all day doing other things, like school or another job. When I had two jobs (and school), working from 8am-midnight straight, I can say I was definitely out of it by around 8pm.

I just got an angry letter from tuna! I'm not allowed to eat them anymore!

My thoughts exactly.

I have personal reasons to hate Subway, so I say fire away! (btw, they don't do the stamp program anymore, at least here they don't).

Actually, they don't. I asked them to hold something on a sandwich once, and that's when they revealed the dirty secret—a lot of stuff comes to them already prepared, so they couldn't omit whatever it was.

Out of all the possible dead threads to resuscitate, why this one?